Privacy Policy
At FPI Global Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
- Personal Information: Name, email address, phone number, payment details, and shipping address.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior.
- Cookies: Small data files stored on your device to enhance user experience and analyze website traffic.
2. How We Use Your Information
- To process orders and payments.
- To improve our website and services.
- To communicate updates, promotions, and customer service responses.
- To comply with legal requirements.
- To personalize user experiences and offer tailored recommendations.
3. Data Sharing
We do not sell or rent your personal information. However, we may share your data with:
- Trusted third-party service providers for payment processing and order fulfillment.
- Analytics providers to improve website functionality.
- Legal authorities when required by law.
4. Security
We implement encryption and secure payment gateways to protect your information. Regular system updates and access controls are maintained to safeguard data.
5. Your Rights
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request data portability for your personal information.
For more information, contact us at privacy@fpiglobalinc.com.
Payment Policy
At FPI Global Inc., we strive to make payments secure and seamless. Please review our Payment Policy to understand the available options and terms.
1. Accepted Payment Methods
- Credit/Debit Cards: Visa, Mastercard, American Express.
- Digital Wallets: PayPal, Apple Pay, Google Pay.
- Bank Transfers: Available for bulk orders or special arrangements.
- Buy Now, Pay Later Options: Provided through selected third-party partners.
2. Payment Processing
- Payments are processed securely using industry-standard encryption.
- Orders are confirmed upon successful payment authorization.
3. Currency
All transactions are conducted in [Currency, e.g., USD], unless otherwise specified.
4. Payment Issues
If your payment is declined, please check your card details or contact your bank. For further assistance, email payments@fpiglobalinc.com.
5. Fraud Prevention
We reserve the right to verify payments for security purposes. Orders may be delayed or canceled if fraudulent activity is suspected.
Refund Policy
Your satisfaction is our priority. If you are unsatisfied with your purchase, please review our Refund Policy.
1. Eligibility for Refunds
- Products must be returned within 30 days of delivery.
- Items must be in original condition, unused, and with all packaging intact.
- Digital products are non-refundable unless stated otherwise.
2. Refund Process
- Email refunds@fpiglobalinc.com with your order number and reason for the refund.
- Upon approval, refunds will be processed to the original payment method within 7-10 business days.
3. Non-Refundable Items
- Customized or personalized products.
- Items on final sale or clearance.
4. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
5. Exchanges
- Exchanges may be allowed for defective or damaged items. Contact us at support@fpiglobalinc.com for further instructions.
Terms and Conditions
Welcome to FPI Global Inc. By using our website, you agree to the following Terms and Conditions. Please read them carefully.
1. General
- Access to and use of this website are subject to these terms.
- By placing an order, you confirm you are at least 18 years old or have parental/guardian consent.
2. Orders
- Orders are subject to availability. We reserve the right to cancel orders if items are out of stock.
- Prices are subject to change without notice.
- All orders are final upon confirmation.
3. Intellectual Property
- All content, including text, images, and trademarks, is the property of FPI Global Inc. and protected by intellectual property laws.
- Unauthorized use, reproduction, or distribution is prohibited.
4. Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Product descriptions and specifications are provided for informational purposes only. Variations may occur.
5. User Conduct
- Users are prohibited from engaging in unlawful activities, spamming, or uploading malicious content.
- Breach of these terms may result in account termination.
6. Governing Law
These terms are governed by the laws of Washington State, USA
7. Contact
For questions, contact us at support@fpiglobalinc.com.
